Team of Interpreters/cultural mediators/escorts (Accompanied Refferals)

General Information

Population Groups
Refugee / immigrant population
  • General population
Professionals / Volunteers
  • EMPOWERMENT/TRAINING
Days / Hours of service
  • Monday to Friday: 07:30 - 15:30
Supported languages
ARABIC FARSI DARI FRENCH ENGLISH KURMANJI LINGALA UKRANIAN URDU RUSSIAN

Description

The Hellenic Red Cross offers an accompanied interpretation services called ACCREF (Accompanied Refferals). This Service containes team of Experienced and Trained Interpreters/Cultural Mediators specialized in medical terminology, with the aim of accompanying and facilitating the access of refugees and asylum seekers to public health services. It is offered exclusively with a physical presence both in primary health care units (IKA, PEDY, TOMY, Municipal Clinics) and in secondary Units (Public Hospitals) of Athens.

Interpretation languages are: Arabic, Farsi/Dari, Kurmanji, English, French, Lingala Urdu, Ukrainian, Russian, Czech, Slovak.

Interpreting observes individual protective measures. All interpreters are fully vaccinated against COVID-19. In any case of difficult access regarding interpretation in presence or in a state of emergency, an already known medical history is followed by an interpretation on-call, otherwise a connection is made to the MFC ´Hot Line´. Our goal and priority is the safety of interpreters and those receiving interpretation services.

The ACCREF Service provides two training programms:

a) ´Cultural Mediation and Interpretation Services´ addressed to Interpreters,

b) ¨Professional Management of Diversity´addressed to health professinals coming into contact with refugees and immigrants.

Both educational programs are held once a month. Online trainings are also offered. You can contact the ACCREF office to be informed about the training dates available.

 

 

 

Participation/referral information

Electronic request: Applicants receive personal codes with username and password after electronic or telephone communication and send their requests to the site: www.accref.gr

Individuals call the office number 6909172980, we process the request and if there is an interpreter available we accompany the beneficiary.

On call interpretation: Call the office number 6909172980 and we will direct you accordingly.


Registration link